FAQ(s)

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Our Products
Soft Ice Cream
Choc Coated Stick
Milk Ice Stick
Santan Stick
Water Ice Stick
Fabulous Cups
Crunchy Cones
500ml Kids
800ml Embrace
900ml Citi Pack
1.5Lit Tub
Flavours that Inspires You
Dessert
Assorted Ice Cream
Soft Serve Powder
Real Fruit: D24 Durian
 

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Full Time Job
Currently Not Available.

Practical Training
Open for Year 2009. Please summit your application by 31/8/09.

Food Tech Trainee
Food Science Trainee
Account Trainee
Business Admin Trainee
Marketing Trainee

 

Frequently Asked Question(s)

1. Peanuts and other nuts in Wonderful ice cream products
2. GMO Status of Wonderful ice cream products
3. Halal Enquires
4. Animal Products
5. Factory Accreditation
6. How can I buy Wonderful Ice Cream?
7. Preservatives in Wonderful Ice Cream Products
8. Soft Serve Enquiries?
9. Exsport Enquiries-Bulk Ice Cream for Food Service

 

 

1. Peanuts and other nuts in Wonderful ice cream products

Due to the possible use of common lines, the possibility of traces of nuts cannot be totally eliminated from all products.

 

 

2. GMO Status of Wonderful ice cream products

None of the ingredients used in our products contain Genetically Modified Organisms.

 

 

3. Halal Enquires

All the ingredients that we use does not contain alcohol, all our products are certified Halal by HDC Malaysia.

 

 

4. Animal Products

Wonderful Ice Cream products do not contain any animal fat (i.e. Lard, dripping, edible tallow, etc.). The fat in our ice creams comes from milk fat (which is present in milk) and palm oil.
All our current stabilisers used in the ice cream are of vegetable origins. Traces of Egg will not be found on our products as they we do not use egg in our production lines.

 

 

5. Factory Accreditation

Wonderful Creamery (M) Sdn. Bhd. manufactures all of the products in the Wonderful Ice Cream, Kids Ice Cream, Snowman Ice Cream, Dolphin Ice Cream, Kids Ice Cream and Embrace Ice Cream range. The factory has a certificate of accreditation as a Ice Cream Manufacture (number L0041794-01), which is audited regularly by MBI (Majlis Bandaraya Ipoh, State Authority).

The factory, as a holder of this accreditation, complies with the requirements of Malaysia Food Act 2000. This is achieved by utilising Halal Status as a process control measure to prevent the manufacture of out of specification product. All product manufactured at the factory is tested to comply with the National Food Standards Code.

The factory is under-going Hazard Analysis Critical Control Points (HACCP) certifications under the government authority VET (Veternary Department Malaysia) to further enhance the process control. The factory is target to get the certification by mid of 2009.

 

 

6. How can I buy Wonderful Ice Cream?

You will be able to buy Wonderful Ice Cream when you see the freezers with the Wonderful Logo. Tubs in Snowman, Dolphin and Creamseal Brand is available in The Store Outlets, Billion outlets, TF Value outlets, mainly middle range supermarkets.

If you want to get a great offer, you can buy direct from the factory in bulk with a 10% off from retail price. We have great offer 3 times a year with a huge offer of 50% off on New Year Day, Labour Day and Merdeka Day every year from 9:00a.m. to 4:00 p.m.

Contact us anytime to book your orders for functions. We provide free delivery and free freezen rental to Ipoh Area with minimum purchase of RM250.00.

 

 

7. Preservatives in Wonderful Ice Cream Products

Wonderful Ice Cream does not use preservatives in their ice cream and ice blocks. Freezing is the main preservative method for ice cream.

 

 

8. Soft Serve Enquiries

How many cups can I get from 1 kg of soft serve mixture?
Around 13 cups with about 80g per cup.

 

 

9. Exsport Enquiries-Bulk Ice Cream for Food Service

Ice Cream for Food Industry, Minimum Order Quantity (MOQ) for exsport?
5 lit ice cream : 270 boxes)
6 lit ice cream : 225 boxes).

How many 5lit or 6 lit tubs ice cream  in  a carton? 
5 lit contains 2 tubs in a carton.
6 lit contains 2 tubs in a carton.

What is the packaging material of these products?
5 lit: Paper Box
6 lit: Plastic tub

What do you mean by Standard & Premium flavour?
Basically premium means with inclusion of real fruits in the ice cream. As for standard flavour the ice cream is made from flavour only. 

If let say you request for mango and durian to be premium, we will put in addition of fruit fresh to improve the flavour and texture of the ice cream.  Red bean and black sesame ice cream will have addition of inclusion, therefore it’s consider as premium ice cream.

What is the standard pallet size?
Our pallet size is 1.2M (L) X 1.0M(W) x 0.15M(H). 

How many bulk ice cream in a pallet for a refer container?
6 lit: 130 cartons X 2 unit X 6 lit
5 lit: 150 cartons X 2 unit X 5 lit
Fried Ice Cream: 144 cartons x 5 bags x 10 pcs

How many bulk ice cream in a pallet for a cold truck?
6 lit: 88 cartons X 2 unit X 6 lit
5 lit: 99 cartons X 4 unit X 2 lit

What is the transport charges to Singapore?
5 tonners consists of 3 pellets - SGD 834

What is lead time of delivery?
3 -4 weeks.

What is the standard flavour that Wonderful can offered & MOQ?
Standard - Single flavor (NO MOQ REQUIRED)
Chocolate, Vanilla, Strawberry, Sweet Corn, Durian, Yam , Mango, honey dew, coconut etc

What is the premium flavour that Wonderful can offered & MOQ?
Premium - With inclusion (MOQ - 120 tubs)
Red bean, Cookies and cream, peppermint chips, vanilla with chips, strawberry ripple with vanilla ice cream, rum and raisin, etc

Any other premium product that Wonderful can offered & MOQ?
Super Premium - Specialty (MOQ - 120 tubs)
Japanese Green Tea (only use MOCHA, No artificial flavor added) D24 Durian (with 12% real durian meat) Kampung Durian (with 12% real durian meat)

 

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