FAQ

All the ingredients that we use does not contain alcohol, all our products are certified Halal by HDC Malaysia.

Wonderful Creamery (M) Sdn. Bhd. manufactures all of the products in the Wonderful Ice Cream, Kids Ice Cream, Snowman Ice Cream, Dolphin Ice Cream, Kids Ice Cream and Embrace Ice Cream range. The factory has a certificate of accreditation as a Ice Cream Manufacture (number L0041794-01), which is audited regularly by MBI (Majlis Bandaraya Ipoh, State Authority).

The factory, as a holder of this accreditation, complies with the requirements of Malaysia Food Act 2000. This is achieved by utilising Halal Status as a process control measure to prevent the manufacture of out of specification product. All product manufactured at the factory is tested to comply with the National Food Standards Code.

The factory is under-going Hazard Analysis Critical Control Points (HACCP) certifications under the government authority VET (Veternary Department Malaysia) to further enhance the process control. The factory is target to get the certification by mid of 2009.

Ice Cream for Food Industry, Minimum Order Quantity (MOQ) for exsport?
5 lit ice cream : 270 boxes)
6 lit ice cream : 225 boxes).

How many 5lit or 6 lit tubs ice cream  in  a carton? 
5 lit contains 2 tubs in a carton.
6 lit contains 2 tubs in a carton.

What is the packaging material of these products?
5 lit: Paper Box
6 lit: Plastic tub

What do you mean by Standard & Premium flavour?
Basically premium means with inclusion of real fruits in the ice cream. As for standard flavour the ice cream is made from flavour only. 

If let say you request for mango and durian to be premium, we will put in addition of fruit fresh to improve the flavour and texture of the ice cream.  Red bean and black sesame ice cream will have addition of inclusion, therefore it’s consider as premium ice cream.

What is the standard pallet size?
Our pallet size is 1.2M (L) X 1.0M(W) x 0.15M(H). 

How many bulk ice cream in a pallet for a refer container?
6 lit: 130 cartons X 2 unit X 6 lit
5 lit: 150 cartons X 2 unit X 5 lit
Fried Ice Cream: 144 cartons x 5 bags x 10 pcs

How many bulk ice cream in a pallet for a cold truck?
6 lit: 88 cartons X 2 unit X 6 lit
5 lit: 99 cartons X 4 unit X 2 lit

What is the transport charges to Singapore?
5 tonners consists of 3 pellets - SGD 834

What is lead time of delivery?
3 -4 weeks.

What is the standard flavour that Wonderful can offered & MOQ?
Standard - Single flavor (NO MOQ REQUIRED)
Chocolate, Vanilla, Strawberry, Sweet Corn, Durian, Yam , Mango, honey dew, coconut etc

What is the premium flavour that Wonderful can offered & MOQ?
Premium - With inclusion (MOQ - 120 tubs)
Red bean, Cookies and cream, peppermint chips, vanilla with chips, strawberry ripple with vanilla ice cream, rum and raisin, etc

Any other premium product that Wonderful can offered & MOQ?
Super Premium - Specialty (MOQ - 120 tubs)
Japanese Green Tea (only use MOCHA, No artificial flavor added) D24 Durian (with 12% real durian meat) Kampung Durian (with 12% real durian meat)